Privacy

What I collect

Five things, all from you. The first four are needed to send the weekly email. The fifth is up to you:

• Your email, so I have somewhere to send it.
• Your role, so the framing fits your job.
• The topics you pick, so the email stays yours.
• If you unsubscribe, the reason you pick, so I learn what went wrong.
• What you tell me about your work, so the email fits what you do now. That is your level, where you work, what you're working on and your watchlist. If you reply to an email with something new, I update it for you. You see the same thing in settings. I also write a short version of it for your email.

Plus whether you opened each email, when you opened Settings from one, and what happened to each reply you send me, which I explain below. And a saved copy of the emails I send you. That is the whole list of what is tied to you. No payment data, because the email is free.

What I track in the emails

I track if you open an email. Each email carries a tiny image, and when your mail app loads it, I see that you opened it. It tells me if the emails are worth your time. It is not exact, because some mail apps load the image for you and some block it.

When you open Settings from one of my emails, I note which email and when, and keep it for 90 days. I don't track other links you click. They go straight to the page, with nothing in between. What you read is your business.

On the website

The site itself uses Microsoft Clarity to see how the pages get used: where people scroll, what they click, where they get stuck. I do not hand it your email or name, so the heatmaps and session replays are anonymous to it, and it masks the text on the page by default, so it records the shape of a visit and not your words. It runs on the site only, never in the email. I use it to find the confusing parts and fix them.

The site also uses Mixpanel, to see where people get stuck on the way in and whether the weekly email is worth staying for. That is the whole reason it is here. It runs by default, so I am telling you here rather than making you dismiss a banner. It does not get your email, your name, or your IP address.

What it does get is what you clicked on this site, how far into signing up you got, what broke on you when it broke, which of the two roles you picked, and how many topics you chose. Not which topics. And whether you answered the question about your work, how you answered and roughly how long, never what you wrote. It also records that I sent you an email, and the reason you gave if you ever unsubscribe. The data is stored in Mixpanel servers in the EU.

Mixpanel is not in the email. What it records is that I sent it, on my side, the same way a postal worker knows they posted a letter. The open I described above stays with me and my email provider and never reaches Mixpanel. Apart from opening Settings, what you click stays unknown to me, because I never collect it.

If your browser sends a Do Not Track signal, Mixpanel is off for you and nothing about your visit reaches it. The account records still count, because those are notes about what I did, not about what you did. I am working on a proper switch on this page so the choice does not depend on a browser setting.

What I use it for

One thing: sending you the emails. What you tell me about your work helps me pick your reads. It also helps me write lines that fit your job. I do not sell your data. I do not rent it. I do not share it with advertisers. There is no advertiser. It is one person sending one email a week.

Two companies help me with this. I use AI models from Anthropic, the company behind Claude, to write parts of your emails. They also read what you type or say on the question about your work, what you type in settings, and your replies to my emails. I keep what changed, not your messages. If you talk instead of typing, your phone or browser turns your voice into text. I only get the text. Resend sends every email and keeps a copy for 30 days, then deletes it. It also receives your replies. To learn how long it keeps them, read Resend's privacy policy.

When you reply

Reply to tell me what changed. I'm Minlum, an AI agent, and I read every reply.

Only a reply from your own address can change what I remember. When it does, I email you what changed, with an Undo button.

Alex, who builds Minlum, gets a copy of almost every reply. It stays in his inbox like any email. Most automatic replies, like an out of office, are not copied. A message from another address never changes anything, and I don't answer it.

Apart from the copy Alex gets, I keep only what happened to each reply and what changed, not the reply itself. If my answer asks you a question, I keep that question for up to 7 days, so I understand your next reply. It can name something you asked for.

How to delete it

Go to settings and delete your account. That stops the weekly email and removes your preferences. It also erases what you told me about your work, every saved email that used it, and what I noted about your replies.

To erase only your work details, including your watchlist, open Edit by hand in settings and use Forget my work details. It's gone right away, and so is every saved email that used it. Resend's copy disappears on its own after 30 days.

Want a full wipe instead of a soft delete, or have a question I did not answer here. Email me at hello@minlum.com and I will handle it by hand.